Terms of service

Welcome to PikaPlay. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms.

1. Eligibility

By using this website, you represent that you are at least the age of majority in your jurisdiction or that you have permission from a parent or legal guardian to use this website.

2. Products and Availability

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur.

We reserve the right to:

  • Modify or discontinue products at any time without notice.

  • Limit the quantities of any products offered.

  • Refuse or cancel any order for any reason, including pricing or inventory errors.

3. Pricing and Payment

All prices displayed on our website are shown in the applicable currency at checkout unless otherwise stated.

Payment must be received and authorized before an order is processed.

We reserve the right to correct pricing errors and cancel orders affected by incorrect pricing.

4. Order Acceptance

After placing an order, you will receive an order confirmation email acknowledging receipt of your order.

This confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel any order before shipment for reasons including, but not limited to:

  • Suspected fraud or unauthorized transactions.

  • Product unavailability.

  • Pricing or listing errors.

  • Violation of these Terms.

If your order is canceled after payment has been received, a full refund will be issued.

5. Shipping

Shipping times provided on our website are estimates only and are not guaranteed.

PikaPlay is not responsible for delays caused by shipping carriers, customs authorities, severe weather, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before making a purchase.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, icons, and website design, is owned by or licensed to PikaPlay and is protected by applicable intellectual property laws.

No material from this website may be copied, reproduced, distributed, or used without prior written permission.

8. Third-Party Trademarks

Pokémon®, Pokémon Trading Card Game®, Nintendo®, GAME FREAK®, Creatures Inc., and all related names, logos, and trademarks are the property of their respective owners.

PikaPlay is an independent retailer and is not affiliated with, endorsed by, sponsored by, or officially associated with Nintendo, The Pokémon Company, GAME FREAK, or Creatures Inc.

References to these trademarks are used solely for identification and descriptive purposes.

9. Prohibited Use

You agree not to:

  • Use the website for any unlawful purpose.

  • Attempt to gain unauthorized access to our systems.

  • Upload malicious software or harmful code.

  • Interfere with the operation or security of the website.

  • Violate any applicable laws or regulations.

10. Limitation of Liability

To the fullest extent permitted by applicable law, PikaPlay shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of this website or the purchase of products.

Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

11. Disclaimer of Warranties

This website and all products are provided on an "as is" and "as available" basis, except where warranties are required by applicable law.

We make no guarantees that the website will be uninterrupted, secure, or error-free.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Changes become effective immediately upon publication on this website.

Your continued use of the website after any changes constitutes acceptance of the revised Terms.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the United States, without regard to conflict of law principles.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

PikaPlay

Email: contact@PikaPlay.shop

Phone: +1 (479) 345-1674

Business Address:

3764 Cherry Ridge Drive

Rochester, NY 14623

United States